Shipping policy

Delivery conditions

5.1 Methods of Delivery. The goods are delivered by Czech Post.

5.2 Delivery restrictions. We deliver the goods only to the following countries:

5.2.1. the Czech Republic,

5.2.2. Slovenia.

5.3 Acquisition of title. You will become the owner of the goods we deliver to you on receipt of the goods, but not before you have paid the total price in full.

5.4 Time for delivery. The agreed time for delivery of the goods runs from the conclusion of the contract. If the total price is to be paid before delivery of the goods, the delivery time will only run from the payment of the total price. The goods shall be delivered to their destination within this period. If you are not a consumer and the goods are to be delivered to their destination by a carrier, the goods will be handed over to the carrier at this time.

5.5 Acceptance of Goods. You must take delivery of the Goods at the agreed time and place depending on the method of delivery. If the goods are to be delivered by a carrier, you must take delivery of the goods when they reach their destination. If you do not take delivery of the goods, we shall have the right to withdraw from the contract, the right to payment of the costs of delivery of the goods if they have not been paid prior to delivery of the goods and the right to payment of storage charges for the period of storage of the goods, which shall end when you take delivery of the goods, withdraw from the contract or we withdraw from the contract. The storage fee shall be CZK 10 per day, but the total amount shall not exceed the price of the goods stored. If we redeliver the goods to you after you have not taken possession of them, we shall be entitled to reimbursement of the costs associated with the redelivery.

5.6 Damage to goods in transit by a consumer or non-consumer. If you are a consumer or non-business, the risk of damage to the goods passes to you on receipt of the goods. In the event that the goods are delivered to you damaged, you are obliged to notify us of the damage immediately, preferably by email to our email address.

In the event that you discover the damage when you take delivery of the goods, you are obliged to inform not only us but also the carrier of the damage when you take delivery of the goods. You may ask the carrier to unpack the damaged shipment before taking delivery and if you find that the goods have been damaged, you are not obliged to take delivery of the goods from the carrier.

5.7 Packaging of Goods. Unless otherwise agreed, the Goods will be packed in a manner suitable for their preservation and protection.